Release notes | Fabory

December 2024
- Even at the end of the year, we’ve made several improvements to MyFabory. The portal now offers even greater convenience – read on to learn more!
Orders and invoices linked
- It happens to all of us: you’re holding an invoice and wondering which orders it relates to. Or vice versa – you see an order and want to know which invoice is linked to it. Thanks to a new feature in MyFabory, this question is now quickly answered. Using the search fields in the order overview and on the invoices page, you can instantly see which orders and invoices match. In the order details, you can also download all associated invoices. This feature is only visible to users with access to invoices.
A new delivery option: Innight Delivery
- In December, we introduced a new shipping method: Innight Delivery. When a customer places an order before 7:00 PM, the products will be delivered overnight in a personal crate. This service is available throughout the Netherlands and Belgium. Interested in this option for your organization and want your own personal crate? Let your account manager know.
Filters stay visible
- The filter you selected in the webshop is now easier to find. In addition to appearing at the top of the page, it is now also visible in the left-hand filter list. For example, if you’re searching for a product with a specific diameter, the selected filter will remain clearly displayed.
November 2024
- Improving the user experience in November led to the creation of a clear user portal: the MyFabory Dashboard. But that’s not all—we did much more! Read on for the details.
MyFabory dashboard
- The MyFabory dashboard gives you a clear overview of open orders, invoices, and products still on their way—all at a glance. It also provides account information such as your customer number and the administrator of your MyFabory account. Do you have an outstanding invoice? You’ll find a payment link directly on the dashboard. In short, everything you need in one place! Below is an example of the MyFabory dashboard.
See exactly what you are buying
- Last month, we added extra product images in our webshop. Now, you can view the products from all angles, including the correct surface treatment.
Improvements to your order details
- In the past, sometimes your order details did not show an expected delivery date. From now on, this information will always be visible. Additionally, the status of a shipment delivered in two parts will now be displayed as ‘completed’ instead of ‘partially shipped’.
October 2024
- This fall, we worked on an adjustment regarding the addition of a reference when placing an order. We also focused on communication regarding the Fabory Technical Service Centers. Curious to learn more?
Mandatory order reference, if desired
- Would you like to improve transparency and clarity around incoming invoices within your organization? You can choose to make adding an order reference mandatory when an employee places an order on Fabory.com. This way, the invoice and order align more accurately and efficiently. We can activate this option for you if desired.
Nearest Technical Service Center
- Several Fabory shops have been closed since November 1st. If you had a preferred shop saved as a favorite, you will now see the nearest TSC relative to that shop. Additionally, when placing an order in the webshop, the four TSC’s will be available as delivery options.
New payment method
- Customers in the Netherlands can now pay with an American Express card. Previously, we enabled PayPal as a payment option for customers in Spain. We continue to expand payment methods for our customers.
September 2024
- After the summer, we immediately picked up where we left off, improving your user experience on Fabory.com. This has led to enhancements such as an improved search bar and the ability to save your searches. Discover how you can benefit from these improvements.
New images
- By uploading new images of fasteners, you now have a clearer view of the items you want to order. Features such as surface coating and material are more visible.
Saved search
- Do you frequently repeat the same search? That’s no longer necessary. You can now save searches, though you must be logged in to do so. You’ll find your saved searches in two locations: with one click in the search bar and in MyFabory under ‘Saved searches’.
Display of your Logic products
- Do you use Fabory Logic in the workplace? If so, you will now find the items you purchase through this service in the 'My Logic products' catalog in MyFabory. Additionally, when browsing products in the webshop, you’ll now see a filter under ‘My Assortment’ called ‘My Logic products’. This filter helps you easily locate the products on Fabory.com that are currently on your shelves.
Clearer search bar
- The search bar now displays even more information. In addition to the image and product number, you can also see the product name. This provides a better overview and allows you to quickly see more details about the product you are searching for.
July 2024
- In July, we improved several visual aspects of the Fabory webshop. You can now see a preview of your searched product in the search bar and find relevant information for your industry faster through the new menu in the header.
Images in the search bar
- When searching for a product via the search bar, you now see a visual preview of the product. This makes it easier for you to find and view the right product.
What else can Fabory do for you?
- Are you interested in what else Fabory can do for your company? You can now easily find this information in the webshop header under the new sections 'Industries', 'Services', and 'Assortment'. Here you can read exactly in which industries we are active with our expertise, which Fabory Logic solutions we offer, and what characterizes our extensive product range.
Remember filters in MyFabory Insights report
- We now automatically remember the filters you choose in your MyFabory Insights reports, even after logging out. This way, you do not have to repeatedly choose the filters to view the desired report.
ePDF added as order method
- Do you order your products via ePDF? From now on, you will also see this order method specified in your order overview in MyFabory.
May 2024
- What can you expect from our efforts in May? This month, we improved your user experience on Fabory.com. We achieved this by enhancing search functions and enabling you to approve items directly after a merchandiser's visit. This and much more!
Expansion of search functionalities
- Thanks to an upgrade of FindTuner and Solr, you can now search for items on Fabory.com more easily. The upgrade introduces new functionalities to the search bar and keeps it up-to-date. For example, if you search for 'DIN 931 M4', we will automatically select M4 in the 'diameter' filter on the left side of the page.
Approval of items scanned by merchandiser
- It was already possible to view and approve an order after your employee placed it. Now, you can also approve an order with scanned items directly after a visit from a Fabory merchandiser. You will automatically receive an email requesting approval in MyFabory. Additionally, you can make adjustments to the order and add a reference.
With regard to laws and regulations
- Should it ever come to this: you can now delete your MyFabory account under 'Personal Information' in MyFabory. This is in compliance with regulations. The data linked to your customer number (such as orders) will be preserved. Only user details like the email address will be deleted from MyFabory.
Direct visibility of customer specific items
- Your customer specific articles will now automatically be made visible in the webshop. The webshop now contains over 39,000 customer specific articles that we specifically source for our customers.
Order processed in a few minutes
- Some orders experienced a slight delay in processing after payment was made via methods like iDeal, credit card, or Bancontact. These orders will now be processed within a few minutes.
April 2024
- Since April, you can view all orders within your organization, thanks to the accessibility of multiple customer numbers. We also made improvements in the area of service. Discover the new features that you can benefit from!
Switching between different customer numbers
- A frequently expressed wish from customers: Since this month you can easily switch between different customer numbers. The customer numbers are accessible from a single email address, allowing you to link multiple customer numbers to one account. This feature is particularly beneficial for those who work with different customer numbers across multiple layers within an organization.
Page speed
- When visiting our webshop, you will find the products you are looking for even faster. The page speed has been significantly improved. We are pleased that you can now browse through the various pages more quickly.
The correct phone number
- After logging into Fabory.com, you will now see the phone number of the team that is ready to assist you with any questions at both the top left and bottom left of the page. This way, you will directly reach the right place and reduce your waiting time.
Improvement Search & Select
- The product information for an item is becoming more complete. Going forward, we will add product photos when they are missing, so you can see better what you are buying. We also continue to improve the filters and, if necessary, place incorrectly categorized items in the correct group.
February 2024
- In February, we worked to simplify your registration and payment experience. We also ensured that you find answers to questions even faster.
Your questions answered quickly
- We are updating the FAQ page. Soon, you will find answers to your questions about creating a MyFabory account, placing an order, accessing your data, and using the Fabory app even more quickly.
Choosing the desired delivery address
- With new registrations on Fabory.com, customers can choose the desired delivery address directly. This may differ from the address of the headquarters. Once products are in your shopping cart, you can select the desired delivery address, if necessary, during the shipping method selection.
Merged payment cards
- For our customers in Belgium, we have merged the payment method Bancontact with the other card payment options. By no longer displaying the option to pay with Bancontact separately, we no longer make a specific distinction between different payment cards.
Fixed bugs in MyFabory
- - In the invoice overview in MyFabory, customers needed help downloading some invoices. This was because these invoices were supposed to be excluded from this overview. These invoices are no longer displayed.
  - Under Company information in MyFabory, customers could not add a delivery address; the 'Save' button was not functioning. This has now been resolved.
January 2024
- In January, we focused on improving product information in MyFabory and on the product pages. We also solved a bug concerning opening orders in MyFabory.
Declaration of conformity
- Do you need a Declaration of Conformity for Fasteners F2.1 according to ISO 16228 for your order? You can download it from now on using the order details in MyFabory. This document proves that Fabory delivered the products on the packing slip by the order confirmation.
Shareable link for recently purchased items
- Quickly locate and easily share recently purchased items with a direct, personalised link. This link provides a catalogue of your 40 most frequently purchased items in the past 12 months. Our staff can email you this link directly, and you can find the link in the address bar of your browser when visiting the catalogue in MyFabory.
Product information
- From now on, you can easily access additional information about our products. This information is available on the 'Downloads' tab on the product page and can be obtained by clicking on 'Download product information.'
Generating barcodes
- When generating your warehouse barcodes, you can also use your item numbers! Next, you no longer need to remove the dots from the Fabory article number before generating the barcode.
Fixed error when opening order
- Some customers encountered an error when opening an order in MyFabory, preventing them from viewing it. We have resolved this issue for you.
November 2023
- Welcome to Fabory's very first release notes. Recently, we improved navigation in MyFabory and decided to clearly distinguish between the delivery address and billing address in the order overview. Discover what this means and what else we have accomplished for you.
Improved navigation in MyFabory
- You can now find your favorite and previously ordered products even faster with a click on the round heart icon.
  
  Breadcrumb navigation allows you to quickly find your way back to important pages.
Delivery and invoice address
- Are you about to check out? From now on, you will see both the delivery address and the billing address in the order overview. The account administrator also sees both addresses under the company data in MyFabory. This way we avoid confusion.
Relevant articles
- Products that customers frequently order within one specific product group will automatically appear at the top of the Fabory webshop from now on.